04-30-2021 05:55 PM
Thank you for taking the time to reach out about your Thermador appliance purchase. It cannot be overstated that appliances are an immensely important investment, so I totally hear why you would want to speak about expectations on fulfillment of your order.
I'd love to investigate the specifics of your order and situation to see what insight I can provide. To allow me to get started, please send confirmation of your full name, phone number, email address, and order number. To keep your information secure, be sure to use the forum "Private Message" option. If you're logged into the forum from a PC, you'll see a blue "Private Message" button next to my signature below this post. I look forward to hearing back!
05-03-2021 12:15 PM
I received my appliances finally on April 30th, just a couple days ago. I can't honestly tell if they showed up because it was time for them to show up or due to escalation that I did. We are happy to have received them but, I am still unhappy about the fact that we've lost almost 6 months of warranty coverage due to these delays .
Goodluck and Hope you receive yours soon.