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New Member
Posts: 2
Registered: ‎06-01-2022

Re: TV not delivered

[ Edited ]

My wife and I ordered a 65" TV from Best Buy and waited 6 and a half hours for it to be delivered.  When I called late in the delivery window to check the status of the delivery I was told it had been delivered. They even told me they had taken a picture of the TV after the delivery.  I would love to see that photo.  I would aslo love to see the signature of the signee for the delivery.  We live in a townhome community with units that look alike and there are many unit 101 numbers in our community.  Perhaps it was delivered to the wrong 101. What I do know is that they did not delivery and set it up at our address. We also paid to have the stand put together and connected.  

 

Kevin {removed per forum guidelines}

Fort Myers, FL

Posts: 76
Topics: 1
Kudos: 16
Solutions: 6
Registered: ‎01-17-2020

Re: TV not delivered

Hello, Kevin,

 

Thank you for reaching out to us about your recent purchase. I would like to formally welcome you to our Online Community Forum.

 

I'd like to review this a bit further with you to see how I may be of help. Please send us a private message with your full name, phone number and email.

 

Chat soon,

Blue|Social Media Specialist | Best Buy® Corporate
Give Kudos if you like this post or Accept as Solution if it answers your query!
New Member
Posts: 2
Registered: ‎06-01-2022

Re: TV not delivered

After a month, I finally did get a refund from the Estero Best Buy store.  The manager handled it well.