07-21-2022 08:10 AM
Good Morning, icgarza.
Thank you for reaching out to us on the Best Buy Community Forums. I have moved your comment to a new thread, to provide you with better assistance regarding your concerns. I certainly understand how you must be feeling after not receiving any updates about your claim in over a month. I am happy to look further into this on your behalf. Please send me a private message with your full name, phone number, email address, claim number, and a brief overview of why the claim was filed.