03-08-2023 10:55 AM
Hi,
I purchased new applicanes for my kitchen and the Best Buy installers in installing the over the range microwave oven bracket put a screw right into the oven range wiring. I have not heard back from Sedgewick and I have not been able to use my new oven for almost 2 weeks. I have been having to eat out, and have food delivered. I am disappointed in the installers/deliveres that Best Buy had outsourced with XPO as they should of inspected properly prior the area prior to drilling in the screws for the micowave rack and determining where electrical lines run.
03-08-2023 11:20 AM
Hey there, alejousf,
Thanks for reaching out via our community forums. I regret to hear that you had an issue with one of your orders, and I can understand how frustrating that may be. Were you able to get any help with this issue? If not, I would love to assist further. Can you please send me a private message with your full name, telephone number, email address, and claim number? I look forward to speaking with you soon.
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