04-10-2022 10:37 PM
04-11-2022 08:23 AM
Hello, ellenwolfie,
Thanks for reaching out to us on Best Buy Forums. As someone who recently furnished a new home, I can understand the feeling when an appointment doesn't happen as expected. I would love to look into this to see how I might be able to assist. In order to begin, please send a private message via the blue button to the right of my name. Please include your full name, phone number, and email address along with the order number (if you have it).
Regards,
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04-24-2022 06:47 PM
04-25-2022 12:21 PM
@ellenwolfie wrote:
I am not interested in dealing with Best Buy. I have contacted the credit card company to report this.
Doing this will only prolong the support process. The moderators have graciously attempted to reach out to you from Corporate. It would be in your best interest to cancel your dispute and work with the mods directly.