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New Member
Posts: 8
Registered: ‎04-10-2022

Re: No call, No show

I have a similar experience. Delivery scheduled for 4/9/2022. No call no show. I am very annoyed and will NEVER order from this company again.
Posts: 87
Topics: 3
Kudos: 26
Solutions: 8
Registered: ‎11-08-2021

Re: No call, No show

Hello, ellenwolfie, 

 

Thanks for reaching out to us on Best Buy Forums. As someone who recently furnished a new home, I can understand the feeling when an appointment doesn't happen as expected. I would love to look into this to see how I might be able to assist. In order to begin, please send a private message via the blue button to the right of my name. Please include your full name, phone number, and email address along with the order number (if you have it).

 

Regards,

Phoenix|Social Media Specialist | Best Buy® Corporate
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New Member
Posts: 8
Registered: ‎04-10-2022

Re: No call, No show

I am not interested in dealing with Best Buy. I have contacted the credit card company to report this.
Posts: 11,663
Topics: 1,968
Kudos: 1,025
Blog Posts: 0
Solutions: 366
Registered: ‎11-10-2008

Re: No call, No show


@ellenwolfie wrote:
I am not interested in dealing with Best Buy. I have contacted the credit card company to report this.

Doing this will only prolong the support process. The moderators have graciously attempted to reach out to you from Corporate. It would be in your best interest to cancel your dispute and work with the mods directly. 

Former Best Buy Super User Community Veteran since 2008. Please note due to the forum closings, I will no longer be answering posts on these forums. Please visit https://www.bestbuy.com/support for support or dial 1-888-BEST-BUY for further assistance.