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New Member
Posts: 3
Registered: ‎04-07-2022

Re: No call, No show

Got a confirmation to have a T.V. mounted on a wall. Given a 7;00 A.M. to 1Smiley TongueM window. No one calls no one shows. Call number on E-mail confirmation. Person tells me she will connect me to the third party vendor. Wait 10 minutes no reply. Call back number on the confirmation e-mail person connects me to text support. I explain situation and I am told that the installer has 24 hours to complete the order. I ask then why do they give a window. No reply. I said I can't cancel another day to  wait for installation. No reply. I said I want to cancel the instillation said they would get back to me. No call. 

They have the money for the instillation but I seem to be unable to get a refund. I will not be a repeat customer.

 

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Social Media Specialist
Posts: 83
Registered: ‎11-08-2021

Re: No call, No show

Hello, Dandydelion, 

 

Thanks for our forums. This community has staff and member that are helpful and friendly. 

 

It's never ideal to not having your appointment missed. I'd be happy to take a closer look. Please feel free to send me a private message with your full name, phone number, email address, and your order number.

 

Jakoma

Social Media Specialist

Best Buy Corporate

Jakoma|Social Media Specialist | Best Buy® Corporate
Give Kudos if you like this post or Accept as Solution if it answers your query!
Posts: 18,491
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Registered: ‎09-29-2008

Re: No call, No show

New Member
Posts: 2
Registered: ‎04-11-2022

Re: No call, No show

I was to the 7am - 1pm window is 7am - 8pm (when Best Buy closes).