Got a confirmation to have a T.V. mounted on a wall. Given a 7;00 A.M. to 1
M window. No one calls no one shows. Call number on E-mail confirmation. Person tells me she will connect me to the third party vendor. Wait 10 minutes no reply. Call back number on the confirmation e-mail person connects me to text support. I explain situation and I am told that the installer has 24 hours to complete the order. I ask then why do they give a window. No reply. I said I can't cancel another day to wait for installation. No reply. I said I want to cancel the instillation said they would get back to me. No call.
They have the money for the instillation but I seem to be unable to get a refund. I will not be a repeat customer.
Hello, Dandydelion,
Thanks for our forums. This community has staff and member that are helpful and friendly.
It's never ideal to not having your appointment missed. I'd be happy to take a closer look. Please feel free to send me a private message with your full name, phone number, email address, and your order number.
Jakoma
Social Media Specialist
Best Buy Corporate
 | Jakoma|Social Media Specialist | Best Buy® Corporate Give Kudos if you like this post or Accept as Solution if it answers your query! | | |
John-BBY
