04-17-2021 01:55 PM
04-17-2021 02:14 PM
Good afternoon, Msmitchell1973,
Thanks for taking the time to post on the Best Buy Community Forum with your feedback and question. I’m happy to report my team is based out of the Best Buy Corporate office so you’ve reached the right place. With that said, what you describe with your delivery order is certainly far from ideal, so I’d like to ensure this feedback is taken into consideration internally as we continually work to improve for the future.
To ensure I have all the details, please send a private message with confirmation of your full name, phone number, email address, and order number. If you are logged into the forum from a PC, you should see a blue “Private Message” button next to my signature.