09-09-2020 12:06 AM
I had the same problem as well.
The end result is that no compensation was given for wasting my day and greatly inconveniencing me. I'll never be using Best Buy for any of my purchases and will never recommend them to anyone.
09-14-2020 01:19 PM
Hi, BadDelivery, and welcome to our online community!
Thank you for reaching out to us on our forum for support. While I'm glad to hear you eventually received your TV, I wish this process would have been seamless and stress-free for you. I can imagine how inconveniencing this experience must have been, and I'd like the chance to look into this further now.
To start, please send me your full name, email, phone number, and order number. You can find the blue option to message me to the right of my name below.
All the best,