07-14-2021 02:46 PM
I have 3 cancelled deliveries, too! Everytime THEY miss the appointment, they shuffle me to the back of the line. Last night was the latest missed delivery and they tried to reschedule me for AUGUST. I told them to cancel the order.
07-15-2021 06:02 PM
Thank you for reaching out to us. I can understand that having a delivery become rescheduled due to circumstances beyond your control can be a letdown, and it’s not the kind of experience that we want to deliver. Rescheduling around delivery dates isn't ideal, and I can definitely understand your need for urgency. I can see that you’ve also sent us a private message with more information on what happened. Please check your private messages going forward, as I’ll be reaching out to you there shortly.