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New Member
Posts: 7
Registered: ‎03-20-2019

Re: Horrible customer service


When the refrigerator was delivered from Best Buy, the bottom frame was broken 

I was told a new bottom piece would be ordered and delivered in a week 


Now after a 12 days, and many calls nothing was ordered


Unfortunately, I did not check into Best Buy Customer Service

Best Buy has a wall of computer phones that do not connect to any one who can help


The only action left is to return the refrigerator and kitchen range purchased 

However cannot contact the people for delivery and pickup


Buying a new range and refrigerator and having Best Buy products put out front with signs and taking pictures to post in news and social media


Never been this frustrated