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Posts: 1
Registered: ‎06-27-2019

Re: Horrible Service

The same thing happened to us with a $4300 appliance purchase! This is not a bad luck this is a store general manager who doesn’t care. So much for being an elite plus!
Posts: 2,434
Topics: 31
Kudos: 114
Solutions: 129
Registered: ‎10-19-2017

Re: Horrible Service

Hello, Joyjoyjoy,


I appreciate you taking the time to write us about your delivery experience and for choosing us for your appliance purchase. Getting new appliances is really exciting, and it’s saddening to learn about what you’ve experience with the delivery. We try to pride ourselves in ensuring we provide great customer service, whether in store, or on the phones. I would be reaching out to someone as well if it were happening to me. I am here to help where I can.


First, I am going to need some more details from you. Please, private message me with your Customer Service PIN off your receipt or order number, full name, phone number, and e-mail address. I look forward to hearing from you.



Deysha|Social Media Specialist | Best Buy® Corporate
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