09-09-2019 11:46 AM
09-15-2019 04:44 PM
Thanks so much for joining the Best Buy Community forums. I'm sorry that you haven't been able to get in touch with Sedgwick Claims Management, Inc. Damage claims are never a fun experience, and we want to make dealing with them as easy as possible.
I see that private message you sent in to us. I'll shortly be sending you a response so we can get to work on this for you. You can check that reply by logging in to your account and clicking on the orange envelope in the top right corner of the page.