Delivery & Installation

[aleroekata]

I never new Best Buy is this incompetent when it comes to delivering products and installation. I bought TV, a mount, and a TV stand. The only delivery that was made as stated is the TV mount. The TV stand was delivered over 5 days from the stated date and no hardware included in the shipment. Now I am wati g for the hardware to be delivered. The TV was delivered today after One week from stated date. I paid for installation and mounting of the TV. So far the box of 85inch TV is in my living room, no word from Best Buy, I was told by the delivery guy, that BestBuy will call me in 20minutes. The day is over , no call no email. Unbelievable..

[ellenwolfie]

Best Buy is a company I will NEVER buy from again!!

[Caleb-BBY]

Hi aleroekata,

Thanks for sharing this with us here on the Best Buy Forums. I'm concerned to hear about these issues that you've experienced with your TV delivery and installation, as I know it can be disappointing when something doesn't go as planned like this. To help us look into this and assist, can you send me a private message that includes your full name, email address, and phone number?

Best Regards,