09-01-2020 03:51 PM
Hi, Shashadekel, and welcome to our online community!
Thanks for reaching out to us here for support. We received your private messages as well, which I've responded to. You'll be able to read this by clicking on the orange envelope in the upper right-hand corner of your screen. If you’re accessing our site on a mobile device, you may need to switch to “Full” or “Desktop” view before this button is visible to you.
Happy to help,