Delivery & Installation

[frubio87]

Hello.

I have a delivery of a washer/dryer machine with installation paid. My building ask for a custom COI and must include the Workers compensation policy. please let me know ASAP. Thanks!

[SeanM-BBY Retired: Social Media Specialist]

Good morning, frubio87,

Welcome to our forums!  Those COIs are essential to make sure your delivery and install is done to your building’s specifications, so I can certainly understand why you’d want to get yours as soon as possible.  You’ve definitely come to the right place for help, and I’ll be happy to assist!

I see you’ve also sent a colleague of mine a private message regarding this COI, so I’ll be replying to your message in a moment to gather the information I’ll need in order to get this COI generated for you.  To read my message, you’ll just need to log into your Support Forum account, and click on the orange envelope in the upper right-hand corner of your screen.

See you up there,

[frubio87]

Hi, thanks for your email.

I need a custom COI.

Please let me know.

Thanks

Francisco

[SeanM-BBY Retired: Social Media Specialist]

Hi, Francisco,

I’ll be happy to get that COI requested for you!  All you’ll need to do is reply to the private message I’ve sent you with the information I’ve requested, and I’ll be happy to begin this process.

To read the message I’ve sent, you’ll need to be logged into your Support Forum account, and click on the orange envelope in the upper right-hand corner of your screen.  If you’re accessing our site on a mobile device, you may need to scroll down and view this page in the “Full” or “Desktop” mode, before this envelope is visible to you.

Looking forward to hearing from you,

[frubio87]

Hi Sean,

I bought the following : 

3 - years protection and will like to change it for 5 - years protection. I have the delivery today, lmk please.

Thanks

[SeanM-BBY Retired: Social Media Specialist]

Good afternoon, frubio87,

Welcome back to our forums!  A Geek Squad Protection plan (GSP) is a great way to ensure your appliances are protected if anything unexpected happens, so I’m glad you’re interested in making sure you’re purchasing the longest term of GSP available!

While this isn’t something we’d be able to assist with here on our Support Forums, if you’re still in need of assistance, I recommend contacting our Geek Squad directly at 1-800-433-5778.  It should be a pretty simple and straightforward process for them once they’ve gathered your order information, and I’m optimistic they’ll be able to assist in getting your plan changed.

Regards,