Delivery & Installation

[aasun820]

Hi, I run to exactly the same issue with the BBY customer support team, and making me so frustrated. Did you get the problem solve with the help from this forum?

[Jenni-BBY Retired: Social Media Specialist]

Hello, aasun820!

Thanks for joining out community here on the Best Buy Forums. As we strive to provide world-class service, this is certainly not how we want our customers to feel. It looks like you have already sent us a private message around this situation, and we will be getting back to you there shortly to further assist. 

Best,

[aasun820]

I have been speaking with one of your specialists for a week but I still haven’t get the correct custom COI that I need.

[aasun820]

My delivery is on 4/11, can someone help to follow up with my case. My last conversation with the Best Buy specialist was on last Friday, and since then I did not get an update.

[KeithM-BBY]

Hello, aasun820,

I see that you've been working with a specialist via private message. So as to assist you as best I can, I will be following up there.

Kindest regards,