03-27-2022 09:31 AM
Thanks for joining out community here on the Best Buy Forums. As we strive to provide world-class service, this is certainly not how we want our customers to feel. It looks like you have already sent us a private message around this situation, and we will be getting back to you there shortly to further assist.
04-05-2022 09:00 AM
04-11-2022 03:27 PM
I see that you've been working with a specialist via private message. So as to assist you as best I can, I will be following up there.