Thanks for reaching out to us on Best Buy Forums. I can certainly understand wanting to ensure that a claim has been filed for the issues occurring with your vehicle. I do regret that there is not a way to file an auto installation claim via our Corporate Office, as this must be done by the store who performed the installation. I would, however, be happy to try to check on the status of the claim for you and ensure that one was filed. In order to begin, please send me a private message via the blue button to the right of my name below. Please include your full name, phone number, and email address along with the details of the installation.
Phoenix|Social Media Specialist | Best Buy® Corporate Give Kudos if you like this post or Accept as Solution if it answers your query!