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Posts: 1
Registered: ‎02-09-2019

Re: 3rd time delivery

Happened to me exactly as described. Awful customer service and “corporate” merely did nothing.
Posts: 4,169
Topics: 39
Kudos: 386
Solutions: 248
Registered: ‎11-29-2016

Re: 3rd time delivery

Good afternoon, Jilesoph,


Welcome to our forums, albeit under such unfortunate circumstances.  Although our Support Forums are moderated out of our Corporate Headquarters here in Richfield, MN, and I may not be able to provide you an outcome different than what it sounds like you’ve been provided, I would be happy to offer any assistance I can.


If you’d like to use the blue “Private Message” button in my signature to send me a private message with a brief description of your experience, as well as:


  • Your first and last name
  • Your phone number
  • Your email address


This should be enough information for me to begin my research, and offer any assistance I can.  As I mentioned, you’ll want to use the blue “Private Message” button in my signature.


Looking forward to hearing from you,

SeanM|Social Media Specialist | Best Buy® Corporate
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