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Posts: 1
Registered: ‎02-14-2022

Re: 3 Failed Delivery Attempts

This is happening to me as well. my door way to get into our apt is 30.5 wide and the fridge without the door is 29inches. And they refuse to deliver. They wouldnt even open the box. I am wondering if there is another company with better delivery services. or if there is a clearance policy that Best Buy has? what size fridge is small enough? do you need more than an inch extra room to get through a door? 

Posts: 76
Topics: 1
Kudos: 16
Solutions: 6
Registered: ‎01-17-2020

Re: 3 Failed Delivery Attempts

Hello, nattamburello,


Welcome to the Best Buy Forums!


I'd love to learn more about your situation and provide some help on the matter.


In some cases, the delivery team may deem the unit unable to fit based on their experience. However, I'd love to review the unit and learn more to see what may be possible here.


Please send us a private message with your full name, phone number and email. Once I receive that information, I can review this a bit further.



Blue|Social Media Specialist | Best Buy® Corporate
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