Delivery & Installation

[Hemcole51]

I paid for a refrigerator that my salesperson claimed was available. Needless to say it is not. First it was due for delivery on the 27th of December then the 15th of January. Now it will not be available till early April. I know due to COVID there would be issues. And at the time of purchase I was told Best Buy had it and it would be no problem.

[Allison-BBY Social Media Specialist]

Hi, Hemcole51, and welcome to our online community!

Thank you for posting on our forum for support. Purchasing an appliance is always a big deal, and I'm thrilled you chose Best Buy when it came to your new refrigerator. I hate to hear about the delay you've seen to your order, as I know that's a long time to wait on a big purchase.

Have you visited or called the store you purchased this from to discuss your options? I'm happy to do what I can to help in this situation.

Regards,