Delivery & Installation

[Hbentley123]

Well it looks like I’m the latest victim of Sedgwick poor customer service. I’ve called numerous times regarding my property damage claim to no avail. No return call, no emails, nothing. Why even have a company to go to if they’re non responsive. So basically my new $16,000 wood floors are scratched AND dented plus the refrigerator they left doesn’t work at all!!!!!

[Ravi-BBY Social Media Specialist]

Hello, Hbentley123, 

Thanks so much for reaching out to us here on Best Buy Forums, although I wish it were under better circumstances. I can certainly understand your frustration with trying to get a damage claim resolved in a timely manner. 

I would be happy to look into this closer and assist however possible. To get started, kindly send me a private message with your full name, phone number, and email address, along with your Sedgwick Claim Number. Thanks!

[Steve3401]

I have the same problem. Finally got a hold of the adjuster and they said they denied the claim but would not give a reason! They shorted out the wiring in the wall with their 4 inch long lagbolt that went right into the romex wire! I haven't had the use of half the kitchen outlets since. VERY POOR SERVICE. Next step BBB and the Attorney General of Washington State.