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New Member
Posts: 1
Registered: ‎09-30-2022

Property Damage

I ordered a refrigerator and the 3rd party who delivered it damaged my floor as well as dented my wall. I've called and filed two claims since they lost the first one but still haven't heard anything and it's been over a month. I just want my property fixed! 

Social Media Specialist
Posts: 171
Registered: ‎10-12-2021

Re: Property Damage

Hello, Kat88

 

Thank you for reaching out to us here on our Forums although I wish it was under better circumstances. We strive to provide the best customer service possible. I'm sorry to hear that your experience so far has not been satisfactory. Having appliance delivered should be a smooth process I know I would have a hard time if my delivery did not go so well so I can understand how you might be feeling. I would like to see if I could be of any help in this matter. If you please could you please send me a private message with your full name, phone number, and email to get started. To send a private message simply click the blue button to the right of my signature. 

 

Thanks, 

J.Ezra|Social Media Specialist | Best Buy® Corporate
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