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New Member
Posts: 2
Registered: ‎11-21-2022

Paid twice for gas dryer installation

Well I'm in the middle of a dispute with Best Buy Credit Services.  

 

I purchased a pair of Washer and Gas Dryer from Best Buy.  They charged me $139.99 for the gas dryer install.  When the installer came to the house, it was going to cost $330 to install to bring things up to code.  I paid the installer, and the install went well.  However, Best buy refuses to refund the initial $139.99 I paid on the Best Buy Credit Card, so they are charging me twice for the same installation.

 

I am disputing the charge but Best Buy should be refunding this, that is not right!

Posts: 75
Topics: 1
Kudos: 9
Solutions: 6
Registered: ‎11-24-2021

Re: Paid twice for gas dryer installation

Hi, lstpierr,

 

Welcome to our Best Buy Community Forums.

 

I couldn't fathom being charged twice for the same service and can understand your frustration. Send a private message that includes the following:

  • Full name
  • Phone number
  • Email address
  • Order number

I would be happy to look into this further and see what options are available.

 

Sincerely,

Tina|Social Media Specialist | Best Buy® Corporate
Give Kudos if you like this post or Accept as Solution if it answers your query!
New Member
Posts: 2
Registered: ‎11-21-2022

Re: Paid twice for gas dryer installation

[ Edited ]

Hello,

 

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