Delivery & Installation

[Steelerssb23]

I ordered a dresser and the tracking number said "Package delivered to buyer". I Have Not received anything.

[Ruben-BBY Social Media Specialist]

Hello! Welcome to the Best Buy Forums. I would be glad to take a look into this please Private Message me with your full name, phone number and order number.  

[Steelerssb23]

Unfortunately you might want to TRY and get your money back. I ordered my dresser back on January 6th! I'm not sure who you went through to buy it, I went through thru the marketplace on Facebook. I would check my tracking number all the time, it kept me up on where my dresser was... "processing", "unloading", "in transit", ect. And then it said those Words, Delivered To Buyer! It definitely was Not. I could kick myself for being so dumb! They will probably remove this, but I went through what I thought was an Affiliate of Best Buy. It was kmoption.com. I really hope you get farther than I did, didn't get any help from here either!

[Steelerssb23]

Could not post this unless I posted it as "Accept As Solution"!I most certainly Do Not!

[Steelerssb23]

When I posted my dilemma on here and was hoping (ya, right) to get some answers, I was Unable to post my comment unless I said the Problem Was Solved!! It even says that in my original text on here! It Was Not Solved! Why are you lying Best Buy? You are supposed to be helping US, the CONSUMER!

[Allan-BBY Senior Social Media Specialist]

Hey, Steelerssb23,

Thanks for reaching out here on our forum. I did have to remove your other thread, as it was a duplicate of this one. What is your concern here? Do you have any specific requests of me?

Thanks,