01-31-2022 08:24 PM
02-01-2022 08:46 AM
Thank you for joining our online community. While it is always a pleasure to welcome a new member, I wish your first post had been related to a positive experience. I’m sure you were looking forward to having your new home theater equipment delivered, and we appreciate you choosing Best Buy for this investment. With a busy schedule myself, I understand multiple missed appointments wouldn’t be ideal. While it sounds like you’ve already cancelled your order and Totaltech membership, I’d love the opportunity to formally document your experience, as well as offer any support I’m able.
You are welcomed to send me a Private Message, so I can collect the necessary information. To send a Private Message, simply select the darker blue icon, which is located across from my signature.
02-09-2022 08:05 AM