10-08-2021 06:42 PM
I ordered my LG washer and dryer combo and pedestals on September 7th from BestBuy.com. They were scheduled to be delivered Saturday September 18th and the total purchase price was $3163.90.
However, my order has been reallly troublesome beyond the long order/delivery time.
10-12-2021 01:19 AM
This post is nearly 3 full days old and I have not seen a response yet. What gives?
These forums are not meant for an immediate reply. You should continue to work on phone / chat support in the mean time to work with a resolution. If you post to another social media outlet of BBY it may lead to a delay in your response even further.
10-12-2021 03:50 PM
Good afternoon, mute1,
Thank you for taking the time to visit our community forums and writing to us regarding this order. Having gone without a washer and dryer before, I know that not having access to these has a major impact on daily life. I know if I were in your shoes I would want to figure out exactly what is going on with this order and would be glad to see how I may be able to help.
While it sounds like our support teams are already reviewing this, I'd like to take a closer look at your order. I will need some more information to begin this process. Can you please send me a private message that includes your:
You can send me a private message by clicking on the blue button at the bottom of this post across from my name. I look forward to hearing back from you.