01-05-2023 08:49 PM
01-06-2023 10:18 AM
Welcome to the Best Buy Forums!
Hi Beelzebufo. Thank you for taking the time to stop by our community forums and letting us know about your experience with this purchase. It's unfortunate that the open box was not as expected and I completely understand your concerns with it missing a part. I would be more than happy to take a closer look into this, to see what can be done.
Please, send me a private message by clicking on the blue button next to my signature, with your full name, phone number, and e-mail address. I look forward to hearing from you.