Delivery & Installation

[ddk54]

I bought a refrigerator in October.  They brought me the wrong one.  Later they delivered a second one but did not install the ice maker and it leaked all over the floor behind the refrigerator and under the subfloor and ruined my floor and possible floor under the cabinet.  The second refrigerator does not work and does not get cold.  I have had food poisoning two times since october.  It has ruined hundreds of dollars in food and I am sick of this.  

I have been told a third refrigerator will arrive on the fifteenth  DEC 15 and it better arrive.  I was told an insurance adjuster would be out in three weeks.  It is now December.  The floor is rolled and cuts your feet.  I want a solution to this   issue immediately.  I am completely disgusted with Best Buy.

Respectfully

Captain Debra {removed per forum guidelines}

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Sedgewick #{removed per forum guidelines}?????

[cuz4819]

dont forget the mandatory waterline ($40) we HAD to buy for installation and delivery guys did not use.

[Bryant-BBY]

Hello, Captain Debra. 

Thank you for reaching out to us on the Best Buy Forums page. I'm sorry to hear about your floors and refrigerator today. If I were in your situation I would be reaching out for help as well. I want to see what information I can find out for you today. Can you please send me a private message with your name, phone number, and email? 

Thank you,