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New Member
Posts: 1
Registered: ‎01-18-2022

Non one can or will help

Customer support is no help in my dryer delivery as no one can get a hold of the delivery company (on hold for HOURS with the delivery company with no answer from them for the Best Buy agent).  

 

No help from customer service, supervisors or managers, and considering this issue is 2.5 months old now with no resolution, I need to speak with someone at BB headquarters.  

 

Anyone have a number and email that I can speak with someone who actually has the authority to fix an issue?

Posts: 78
Topics: 4
Kudos: 24
Solutions: 5
Registered: ‎11-08-2021

Re: Non one can or will help

Hello, Jenh915.

 

Welcome to the Community Forums! We are happy to have you here. As a person who recently replaced their dryer, I understand how important it is to have delivery and installation go smoothly.

 

Please feel free to send me a private message with your name, phone number, and email. If you know your order number, feel free to include that as well. To send that private message, just click the blue button next to my signature. Thank you!

 

Sincerely,

April|Social Media Specialist | Best Buy® Corporate
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