08-25-2021 03:46 PM
08-25-2021 04:46 PM
Thank you for joining our online community and posting for support. I hate to hear that your washer repair never happened, as I can imagine the inconvenience this must have caused as you were waiting all day for the team to arrive. I know how important it is to have this kind of appliance working properly in a home. We'd expect you to receive the best support moving forward with a new appointment, and it saddens me to learn you've had difficulty getting assistance. I'm hoping I can help now.
To start, please send me a private message including your full name, email, phone number, and order number. You can find the blue option to message me to the right of my name below.
All the best,
08-27-2021 07:27 AM
08-29-2021 10:13 AM
Thank you for taking the time to follow up with us and providing an update regarding this repair. I'm glad to hear that you are getting assistance scheduling this appointment.
Please let us know if you would like our team to help, we'd be glad to look into this and see what may be possible!