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Posts: 1
Registered: ‎01-21-2020

No response from Sedgwick claim department

Does any have sucess of claims completed by Sedgwick ? 

One of the guy came to install a hometheater system , made a big damage  in my attic which is close to kitchen area in few days back  , it is safty issue for us. Geek squad agent gave me a claim number which was reported in Sedgwick. I try to reach them in two different numbers (one is direct claim processer number and other one general contact 

1 855 832 1338). But no luck of response from them so far. Its been 4 days so far without any response. 

Now i am concerning because of safty of the issue i have, is that really sedgwick is going to address ornot,  who is responsisble from Best buy for speedup this clam in best buy ? 



Posts: 7,191
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Registered: ‎12-23-2016

Re: No response from Sedgwick claim department



Welcome to the Best Buy Community forums. I;'m sorry that you';re having issues getting this damage claim completed.


That phone number you have is the right number to call for updates on this. You can also email BBY@SEDGWICKCMS.COM for assistance.


If you do that and don't hear back, please send me a private message through the link in my signature below this post. If you include your name, email address, phone number, and damage claim number, I can see if I can get you in touch with the right person.


Safety is a huge priority for us, so we want to make sure this is addressed as soon as possible.



Kyle R|Senior Social Media Specialist | Best Buy® Corporate
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