Add Product

Search Results:

New Member
Posts: 1
Registered: ‎01-11-2019

No call from Sedgwick claims


I initated a claim via BestBuy for water damage and was given a case number and told to expect a call from a claims agent within two business days. Two days was up 24 hours ago, so I'm reaching out rather than waiting for days? weeks? for their call.

Thank you in advance for your help,

Please reply with a link and I will provide the necessary information.

Thank you,


Posts: 2,534
Topics: 77
Kudos: 163
Solutions: 84
Registered: ‎09-29-2008

Re: No call from Sedgwick claims

Hello, JohnOfCarlsbad-


Welcome to Best Buy's online community. 


While it is unfortunate that you found our community under this circumstance, but I understand why you'd bring this to our attention.  I'd be happy to escalate this matter to my support team, but I'll first need to gather some additional information from you! 


In order for me to look into this further for you, I’ll need some additional information. When you can, please send me a private message that includes the following:


Your full name
Email address
Phone number
Sedgwick claim number
Order number, or
Customer Service Pin from the bottom of your receipt

To send me a private message, log into the forum and select the option from my signature bar. 


I hope to hear from you soon.

Karina|Social Media Specialist | Best Buy® Corporate
Give Kudos if you like this post or Accept as Solution if it answers your query!