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New Member
Posts: 5
Registered: ‎11-28-2018

No call, No show delivery!

I ordered a 55' Tv on Nov. 23rd. Had a delivery appt for Nov. 27th from 8a.m.-12p.m. First of all yesterday was my 30th Birthday and instead of going to work I stayed home since the tv was suppose to be delivered.. 2 o'clock came around and I had to go get my daughter from school so when I got back I ended up sitting on hold for over an hour, only to be told that it says its out to be delivered and there are no notes on the account as to unable to deliver so they were unsure why my tv has yet to be delivered. The lady then transfers me to the 3rd party company that actually delivers the orders and it beeps then hangs up. So not only did i sit home all day excited to get my new tv on my birthday I also missed $200 from not going to work and still have not recieved my tv they did not call to let me know ANYTHING, and I HATE sitting on hold for an hour and still no solution! I don't know where the tv is but best buy has my $400.
New Member
Posts: 5
Registered: ‎11-28-2018

Re: No call, No show delivery!

Whats wrong with this message?
Posts: 10
Topics: 0
Kudos: 0
Solutions: 0
Registered: ‎11-12-2018

Re: No call, No show delivery!

Hello Bluebeach15,

 

I would like to look into your order and see what is possible to turn this situation around for you. I would need additional information so we can find your order and dig deeper into your issue.

 

Would you please send me a Private Message with your full name, phone number, and email address so I can looking more into your circumstances? That way I can find a resolution for you without the public getting your private information? You may send me a private message by logging into the forum and clicking on the blue "Private Message" button included in my signature below.

 

Thank you for the post!
 

Tracy|Social Media Specialist | Best Buy® Corporate
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New Member
Posts: 5
Registered: ‎11-28-2018

Re: No call, No show delivery!

A member put a dispute on the order monday and still haven't got anything done. Can't get in touch with the destin store where the order is suppose to ship from. We are moving back to panama city next thursday and will no longer be at this address that the order os being shipped to. We just want the tv we paid for and nobody seems to be able to do anything.
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Posts: 45
Topics: 7
Kudos: 6
Solutions: 0
Registered: ‎10-19-2017

Re: No call, No show delivery!

Bluebeach15,

 

We would be happy to take a look into this for you. So that we can, could you private message us your order number, phone number, full name, and email? 

 

Thanks, 

Faith|Social Media Specialist | Best Buy® Corporate
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