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Posts: 1
Registered: ‎11-23-2021

No Response to Delivery Issue

11 weeks ago, Best Buy "attempted" to deliver an item. They actually ended up leaving my property without even making contact with the house; however, they did make sure to run over my mailbox before leaving. I've been back and forth with Sedgwick since then, but have had radio silence from my assigned adjuster since mid-October and from anyone at all for the past week and a half. Last I heard, the matter would be escalated and someone would reach out to me in 1-2 business days (it's been over a week). Does anyone exist that can help me be compensated for destruction of my property? I'm extremely frustrated at this point.
Posts: 6,542
Topics: 227
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Registered: ‎08-21-2017

Re: No Response to Delivery Issue

Welcome, Mscott2010,


Thank you for visiting our community forums and for taking the time to let us know about your experience with this delivery. Having had quite a few deliveries to my home, I can only imagine your surprise to see your mailbox on it's side after this vehicle had left. If I were in your shoes I know I'd want to get this repaired as quickly as possible. I'd be happy to help you look into this to see what options I have to help.


I'd like to begin by reviewing your case history here on my end so I can better determine how I can assist you moving forward. I will need a few more details to begin this process. Can you please send me a private message that includes your:


Full name

Email address

Phone number

Claim number


You can send me a private message by clicking on the blue button at the bottom of this post. I look forward to your response.

AndrewB|Social Media Specialist | Best Buy® Corporate
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