Delivery & Installation

[Ruize81]

Just received a call from the delivery driver...Wow I’m in total awe right now. He said he has 2 stops ahead of me and he should be here by 2:30p, but no later than 3p. I think I’m officially a blogger for this Worst Buy forum

[KyleR-BBY Senior Social Media Specialist]

Hi again, Ruize81,

Thanks for keeping us posted. I'm sorry about that additional delay. 

Once the delivery is complete, please reach back out to the Geek Squad Client Care team. They'll be the primary point of contact on this going forward.

Sincerely, 

[Ruize81]

3p and still no delivery. I tried to find humor in all of it earlier but now I’m just back to upset. 2 hours late for my 11a-1p pickup was a stretch for my sanity but to then be late again. I just can’t with this company!!

[Ruize81]

Text the number of the delivery driver who called me at 1:24p and asked his ETA, his response was “your my next delivery”. It’s now 3:26p.

[Ruize81]

Just received a text from delivery driver stating they will be here in 20 minutes. That places them here at 4:16p. Just here waiting still. No worries I didn’t have anything else to do today. Just a mom of 2 kids.

[Ruize81]

Forgot to add that at 4:30p my delivery came.

[KyleR-BBY Senior Social Media Specialist · Accepted solution]

Hi, Ruize81,

Thanks for letting us know that your delivery arrived. I hope the new appliances are working out great. 

Have you been able to get back in touch with Geek Squad Client Care? If not, please give them another call.

Sincerely,

[KyleR-BBY Senior Social Media Specialist]

Hi, Ruize81,

It looks like that message you just posted was blank. Please let me know if there's anything else that you need assistance with, or if there were any questions you meant to post that did not go through.

Sincerely,