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Posts: 1
Registered: ‎06-02-2018
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Never received delivery, on hold for 3 hrs

Hello, I was scheduled for a delivery for a washer and dryer with install today on 9/14. Never came during delivery window, trying to call customer service for orders and literally waited for 3 hours, and no answer. I need help to find out where's my order
Posts: 564
Topics: 23
Kudos: 120
Solutions: 34
Registered: ‎07-23-2018

Re: Never received delivery, on hold for 3 hrs

Hi there, kelspo23,


We understand how important an accurate delivery is. I apologize that we may have missed your delivery window! 


We would love to take a closer look at your order. Would you be able to send us a Private Message via the blue button in my signature? Please be sure to include your order number, as well as your full name, email address, and phone number. 

Austin|Social Media Specialist | Best Buy® Corporate
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