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New Member
Posts: 2
Registered: ‎02-02-2021

Need customized COI

Hi,

 

We are having a dishwasher installed on 2/9/21 and need a customized COI.  Our building will not accept the general COI. 

 

I have already been through several live online chats trying to set this up, but the COIs they sent were for the wrong date or omitted the additional insured. I also called customer service, who told me they could not give me a customized COI.  Can someone please help with this?  I already had to reschedule our delivery to the new date of 2/9/21 because we couldn't get the accurate COI on time.

Posts: 1,289
Topics: 59
Kudos: 238
Solutions: 51
Registered: ‎11-23-2018

Re: Need customized COI

Hello, AM1990, and welcome to our online community!

 

Thanks for contacting us on the forum for support and choosing Best Buy for your dishwasher purchase. I know how important it is to have a custom Certificate of Insurance (COI) accurately completed to ensure your delivery goes as smooth as possible. I'd be happy to assist with this now.

 

Please send me a private message containing the following information:

  • Full name / certificate holder name
  • Email
  • Phone number
  • Address
  • Building requirements

You can find the blue option to message me to the right of my name below.

 

Regards,

Allison|Social Media Specialist | Best Buy® Corporate
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New Member
Posts: 2
Registered: ‎02-02-2021

Re: Need customized COI

We were finally able to get the correct COI from an online live chat, so this has been handled.  Thanks for the prompt reply though!  Appreciate it.

Posts: 1,289
Topics: 59
Kudos: 238
Solutions: 51
Registered: ‎11-23-2018

Re: Need customized COI

I'm so glad to hear you received the help you were looking for earlier with your COI!

 

We're always happy to help on the forum, so please don't hesitate to reach out to us in a post or private message if you need support in the future. I hope you enjoy your new dishwasher arriving next week!

 

Take care,

Allison|Social Media Specialist | Best Buy® Corporate
Give Kudos if you like this post or Accept as Solution if it answers your query!