12-21-2020 10:45 AM
I need a COI for an upcoming delivery on 12/29/20 and the general one on your website isn't sufficient for my building.
Who can I speak with to get a COI for the delivery?
Solved! Go to Solution.
12-22-2020 09:36 AM
To ANY moderator,
Since I purchased my product 2 weeks ago, I've called, emailed, contacted via chat, direct messaged, and posted on this forum asking for help for a COI (certificate of insurance) for an upcoming delivery and NO ONE can help get me what I need or point me in the right direction. I'm either told to use the generic (which isn't going to work) OR I'm just being ignored!
At this point, if I can't get help today or tomorrow, I'll cancel my order and shop somewhere that can respond and support customer who purchase from them.
Please get back to me ASAP!!!!!
12-23-2020 01:29 PM
Thanks for reaching out to us on the Forums. It's an exciting time to buy new appliances! I can understand your concern needing a custom COI as soon as possible, and I'm sad to hear you've had a tough time connecting with us about how to best proceed with that. This doesn't sound like the service we strive to, and I'm happy to help.
I've seen your private message, and I've just sent you a reply to gather some additional information. I look forward to hearing back!