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Posts: 1
Registered: ‎07-03-2021

Need Custom COI

Hello, I’ve chatted with an agent through the chat function & was provided with the Best Buy customer service number. I’ve been hung up on twice now. Can someone please assist with providing me with a certificate of insurance that’s tailored to my condo building? The general one does not suffice.

Thank you.
Posts: 5,177
Topics: 55
Kudos: 440
Solutions: 322
Registered: ‎11-29-2016

Re: Need Custom COI

Good afternoon, Skim2011,


Welcome to our forums!  You’ve certainly come to the right place for help in getting the Certificate of Insurance (COI) you need, and I’ll be happy to assist!


In order for me to get a COI sent your way, I’ll just need a few pieces of additional information from you.  Obviously the information I need is private information we’ll want to keep out of the public view of our Support Forums, so be sure to use the blue “Private Message” button in my signature to send me:


  • Your first and last name
  • Your phone number
  • Your email address
  • Your order number
  • Certificate holder name and full address
  • Service date
  • Delivery/installation address
  • If Additional Insured status is required, please provide the full name of the Additional Insured(s) as it must be shown on the COI


As mentioned, be sure to use the blue “Private Message” button in my signature to get this information sent my way, and if you’re accessing our site on a mobile device, you may need to switch to “Full” or “Desktop” view before this button is visible to you.


Looking forward to hearing from you,

SeanM|Social Media Specialist | Best Buy® Corporate
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