Delivery & Installation

[stephaniekeeley]

Hello

I have a Geek Squad appointment in the coming days and need a custom COI ASAP for my building management. 

I have reached out to the 1-800 customer service numbers multiple times, been transferred to Appliances and further through the phone tree and NO ONE has been able to get me the custom COI. Most of the customer service reps that I've spoken with over the past few days do not even know what certificate of insurance is. 

I need this handled ASAP please!! Can someone please message me so I can start this process? I have the requirements on my end for the custom COI, just need someone to complete it.

Please help!!!

Stephanie

[KyleR-BBY Senior Social Media Specialist · Accepted solution]

Hello, stephaniekeeley,

Thanks for joining us at the Best Buy Community forums. I’m sorry that you’ve run into issues getting that Certificate of Insurance. I’d be happy to see if I can help out at all.

If you could please send in a private message, by using the link in my signature below this post, I'd appreciate it. Please reply back to me with your name, email address, phone number, and order number. I’ll also need to know the specific information you need in that CoI.

Sincerely, 

[stephaniekeeley]

your colleague Vince already assisted me, thanks anyway!