06-25-2021 09:19 AM
06-25-2021 02:24 PM
Welcome to our community, Rlyg2013,
Thank you for reaching out to us. A fridge can be an essential part of any kitchen, and I can understand your concern if there has been an unexpected delay. My family relies on our fridge's to store all of our summer baking, I can only imagine having to go without it for any length of time. Having to reschedule around delivery dates is never ideal, and I can definitely understand your need for urgency. I’d be happy to take a deeper look into our options. To get started, can you please send me a private message with your full name, email address, and phone number? You can send me a private message by logging into the forum and clicking on the blue button across from my signature on this post.
07-01-2021 08:07 AM
07-01-2021 11:49 AM - edited 07-01-2021 12:18 PM
Thank you for the additional information. I’m sad to hear that the delivery team may not have been able to complete the delivery as expected. Looking at the order, it appears that it out for today’s delivery attempt, and is in an “in transit” status. In order to assist, we would need the delivery team to complete their route and update the order. If you like, I’d be happy to touch base with you later on today or early tomorrow via a private message to see how the situation progresses.