02-14-2021 01:48 PM
My understanding of all the ways Best Buy can screw up and not make it right after many hours on the phone and having paid for a gas range 3 weeks ago that we still don’t have in our home
I don’t know what more to do with Best Buy. I cannot take more time off from work and I need an oven delivered as soon as possible – especially one that I’ve already paid for.
02-18-2021 03:58 PM
Hey there, Ry3,
Thank you for taking the time to join our community, and for bringing your experience to our attention. This is a far cry from the service we aim to provide, and I'd like the opportunity to learn more about what happened and do all that I can to assist. To review your order and service, I will need to gather some additional details first.
For clarification, has your delivery and installation since been rescheduled? When you get the chance, can you please send me a private message that includes your full name, phone number, email address, and order number? You can send me a secure message by using the Private Message button below. I hope to hear from you soon!