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New Member
Posts: 1
Registered: ‎01-09-2023

Issues with dishwasher installation that's leaking with hardwood water damage

We purchased a refrigerator, stove, and dishwasher which was delivered in October. I also purchased Total Tech and had Best Buy install the appliances as well. Today, I noticed my hardwood floor had two panels warping in front of the dishwasher. Upon pulling out the dishwasher, we found water damage and a pool of water which is seemingly from a slow leak of water towards the back where the connections are and underneath, which had been slowly seeping beneath our floor. I looking for guidance on how to get the installation corrected and also address the leakage/floor. 

Social Media Specialist
Posts: 216
Registered: ‎11-08-2021

Re: Issues with dishwasher installation that's leaking with hardwood water damage

Hello, Aponteaw, 

 

Thanks for reaching on Forums' Community. I know how upsetting it is to find out that you have damage to your flooring due to a leaky appliance. Allow me to see what possible. Please send a private message, blue button next to my name and provide the following. 

 

  • Full name
  • Email address
  • Phone number 
  • Order Number 

 

Here to assist, 

 

Jakoma|Social Media Specialist | Best Buy® Corporate
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