Delivery & Installation

[jp1775]

If I knew I was going to have so much problems setting up the appointment for the installation of the cameras. I wouldn't have bought them nor the installation service. Best buy should not offer the installation service. I have been trying to set up my appointment for the installation with geek squad and they have told they are going to call me to set the installation. It have been more than a week now and now they told me they have availability until October 2021. That is almost three months from now. They should of told me this before I bought the installation service. Best buy has poor customer service. I just don't know where to report their horrible customer service

[AndrewB-BBY Social Media Specialist]

Good afternoon, jp1775,

Thank you for taking the time to visit us here on our community forums. Having had some wireless security cameras installed this summer, I know that it's not the easiest thing to do on your own. I appreciate you taking the time to let us know about your experience with this purchase.

Generally, we provide the earliest available date for your area during the scheduling process. While I understand that this wait isn't ideal, it doesn't sound like we would be able to expedite this appointment. Is there anything I can do to assist you at this time? Please let me know, I would be happy to see how I may be able to help.