Delivery & Installation

[Paultarnowski]

Best Buy has pushed back installation 3 times of my appliances. When they did install my microwave, the job was so bad I had to go behind the installers and fix it to make sure it did not fall. I called 3 days ago to confirm todays 3/5/22 installation they confirmed. I get another Email stating they will not be coming 3/5/22 instead it will be 2 more weeks to install my dishwasher and refrigerator.  My refrigerator is broke it shoots water out of the icemaker and leaves puddles.. I have paid for installation and it is not being provided. I have called corporate they sent a referral for the store manager to call. He never called. If I can not get my appliances installed properly  this week with no leaks, I want all my money back for installation fees.

[Kadian-BBY]

Welcome to the Best Buy Forums!

Hello Paultarnowski, thanks for stopping by our community and bringing this to our attention. I know an appliance purchase should be an exciting time and this sounds far from it, so I completely understand your frustration. I can take a look into this for you, if you've still not been able to get your appliances installed, please send me a private message by clicking on the blue button next to my signature, with your full name, phone number, and e-mail address. I look forward to hearing from you.

Sincerely,