Delivery & Installation

[lyndseyah]

We had an installer come yesterday for our dishwasher. After spending the afternoon cussing about hating his job, he finally got the washer installed. He initially lied to us and told us we needed an outlet installed just to run our new washer, but he somehow miraculously solved that problem after he BROKE our old dishwasher and flooded our kitchen with water. He did NOT remove the old dishwasher from
The house because he showed up in his own personal vehicle and not a work truck. I want this old dishwasher removed. Please help!

[Kadian-BBY]

Welcome to the Best Buy Forums!

Thank you for taking the time to stop by our community forums and letting us know about your experience with your installation, though I wish it were under better circumstance.

I completely understand your frustration around this situation, and it's unfortunate that you had a negative experience with one of our installers as this does not reflect the kind of experience we want our customers to have.

I can take a look into this for you and have a team come back to pick up the old dishwasher. Please, send me a private message by clicking on the blue button next to my signature, with your full name, phone number, and e-mail address. I look forward to hearing from you.

Sincerely,