02-06-2019 12:55 PM
02-06-2019 03:32 PM
Welcome to our forum! We appreciate you taking the time to share this feedback with us, as we know buying a new appliance is a large purchase that takes time and research so we certainly do not wanting to be providing inaccurate information online.
As someone who has stayed home for deliveries I know how much scheduling can go in to being home for the appointment, so we truly appreciate that you held up your end by making that time frame work. That said, I know that staying home for a delivery only to have the unit not be the size expected is less than ideal. If you could send me a Private Message by selecting that option in my signature below, I'd be happy to take a deeper look in to this.
Please include your
Although I can understand where you are coming from, our main goal is to work on getting the situation resolved rather than to offer compensation, which is why we would wait until the delivery is completed before discussing possible compensation.
If you would like help with finding another fridge that would work for your space and setting up an appointment that works with your schedule, I'd be happy to discuss that further through Private Message.
02-06-2019 04:43 PM
Just wanted to give you a heads up that I'm heading out for the night, but I'll be back in office on Friday. I look forward to reading your Private Message so we can discuss this further when I get back.
I hope you have a lovely night!