08-19-2021 08:06 AM
Good morning - I had called and requested a custom COI and after 30min of being on hold I was sent the wrong thing. I have a delivery today between 9am (now) and 1pm and I need to make sure I have the right thing before he delivery people come.
08-19-2021 09:56 AM
08-19-2021 03:19 PM
Hi, Mkpanzer, and welcome to our online community!
Thank you for posting on our forum for support. I apologize for this delayed response, as I see you posted that update to your COI and delivery/installation situation a few hours ago. Are you still in need of assistance? How did that visit go? I'm happy to help however I can now.
Regards,
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08-19-2021 03:36 PM
This was handled but not beacuse a new COI was submitted.
08-19-2021 03:59 PM
Thanks for letting us know!
I'm glad to hear this was resolved. If you'd like to provide details and have your experience formally documented, feel free to send me a private message including your full name, email, and phone number to start. You can find the blue option to message me to the right of my name below.
Happy to help,
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