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New Member
Posts: 7
Registered: ‎08-19-2021

Help - Emergency Custom COI

Good morning - I had called and requested a custom COI and after 30min of being on hold I was sent the wrong thing.  I have a delivery today between 9am (now) and 1pm and I need to make sure I have the right thing before he delivery people come. 

 

New Member
Posts: 7
Registered: ‎08-19-2021

Re: Help - Emergency Custom COI

I am just responding to alert you that the installers / delivery people will be here in 20min.
Posts: 1,810
Topics: 91
Kudos: 291
Solutions: 95
Registered: ‎11-23-2018

Re: Help - Emergency Custom COI

Hi, Mkpanzer, and welcome to our online community!

 

Thank you for posting on our forum for support. I apologize for this delayed response, as I see you posted that update to your COI and delivery/installation situation a few hours ago. Are you still in need of assistance? How did that visit go? I'm happy to help however I can now.

 

Regards,

Allison|Social Media Specialist | Best Buy® Corporate
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New Member
Posts: 7
Registered: ‎08-19-2021

Re: Help - Emergency Custom COI

This was handled but not beacuse a new COI was submitted.  

Posts: 1,810
Topics: 91
Kudos: 291
Solutions: 95
Registered: ‎11-23-2018

Re: Help - Emergency Custom COI

Thanks for letting us know!

 

I'm glad to hear this was resolved. If you'd like to provide details and have your experience formally documented, feel free to send me a private message including your full name, email, and phone number to start. You can find the blue option to message me to the right of my name below.

 

Happy to help,

Allison|Social Media Specialist | Best Buy® Corporate
Give Kudos if you like this post or Accept as Solution if it answers your query!